Customer service is front and centre

Efficiency and experience mostly have its price.
But only mostly.

We are in daily contact with all major forwarding agents in our region, both face-to-face and via telephone. SKYCE has a close relationship with both sides of the industry: the forwarding agents, our customers, who entrust us with their cargo, and the carriers, our partners, who provide state of the art-quality air cargo services from Switzerland to the rest of the world without restrictions. Regular communication is essential, but so is trust.

Our community of forwarding agents rely on us to provide help and advice whenever they need it, offer reliable service when booking and dispatching their freight, act proactively in the face of challenges and deal fairly and quickly with any claims. In addition, we have demonstrated that we can be trusted with sensitive information; agents know that we behave with total confidentiality. We are the public face of our airlines in this market – a privilege which we never abuse. We employ the latest communications systems to ensure that we are always easily accessible. With SKYCE as your broker, you are always in total control and fully informed, meaning the time and effort you devote to freight services can be kept at a minimum.

Our services, capabilities and awareness

These are challenging times for the aviation industry, meaning there is constant pressure to achieve more with less. By relying on SKYCE for your air freight inquiries, you minimize costs without compromising quality, facilitate accurate budgeting and ensure maximum cargo-based revenue. Our services include:

  • General and DGR cargo
  • Non standard and oversize shipments
  • Relief goods transportation
  • Aircraft engines
  • Temperature controlled goods such as pharma, foodstuffs, etc.
  • Artwork and exhibition goods
  • Air cargo crosstrade around the world
  • Cargo supervision (airport, ground handling, aircraft loading)
  • Chartering/wet-leasing of freighter aircrafts
  • Road feeder transport organization
  • e-Freight/e-AWB processing
  • Post-flight information & cargo tracing
  • 365 days 24/7 availability of SKYCE staff
  • Administration and claims management
  • New product development, feasibility studies etc.

Tyvek® Cargo Covers – thermal blankets

Our partner company QRWayBill Sàrl distributes Tyvek® Cargo Cover Products, which protect your cargo from dangers such as:

  • Solar radiation
  • Extreme ambient temperatures
  • Heat generated by perishables
  • Physical hazards, contamination
  • Water restistant, breathable
  • Theft

Memberships and affiliations

IG AirCargo Switzerland The Interest Group Air Cargo Switzerland, promoting, supporting and protecting the interests of the air cargo industry.

Selected carriers for selected cargo.